Discover how this leading educational publishing company automated the manual, personalized the generic, and turned every interaction into an opportunity to learn and grow.

Flip through a self-guided activation to see how Agentforce pre-populates refund requests with details, while also offering relevant courses and subscription options.

Pearson creates meaningful learning experiences for people of all ages. Their enriching programs deliver far-reaching benefits, preparing people in over 200 countries for the new era of life and work.