See how Heathrow uses Agentforce to deliver a personal travel experience to millions of passengers.
See how humans and AI agents work side by side to create smarter, smoother journeys — from the first offer to the final boarding call.
Attendees will take on the role of a Heathrow traveler, learning how Agentforce helps navigate and personalize their experience before they take off.
Heathrow, the UK’s flagship airport, plays a crucial role in connecting the world, driving global travel and trade. With over 83 million annual passengers, it has seen significant growth in East Asian and Middle Eastern routes, while Delhi and Mumbai have surged to become two of its top destinations this year, alongside New York, Dubai, and Doha.